Customer operations

Live Inbox

Respond, qualify, and move every lead forward from one focused workspace.

01Conversations�Active channels in scope
02Inbound events�Stored customer updates
03Open cases�Human work queue
04Active deliveries�Pending customer sends

Unified inbox

Open conversations

0

Select a conversation

Message thread

Idle
Review before sending

Select a conversation to enable sending.

AIBO logo

Owner workspace

Sign in to AIBO

Use the owner credentials from your AIBO admin credentials file. This opens the private operations dashboard for managing conversations, customers, and channel settings.

Use access token instead

Advanced fallback for server operators. Paste the dashboard access token if username/password is unavailable.

Customer identity

Merge duplicate customer

Move every conversation and channel identity into the selected customer. History remains attached to its original conversation.